Who We Are

Integrity Training Solutions was formed in 1999 and introduced an accredited training arm, Integrity Business College Australasia Pty Ltd in 2005. Based in Melbourne with national capability our team consists of:

• Peter Venables (Director)

Peter has a wealth of experience in business management, training & consultancy having owned a number of successful businesses in areas such as Hospitality, Retail and Events Management.

Peter holds a Masters of Education, Graduate Diploma in Education & Training, Diploma in Hospitality & Catering, Diploma in Management, Certificate IV in Training & Assessment along with a wide variety of short course qualifications including Mt Eliza Business School. Peter is also an accredited practitioner of the DiSC Behavioural system.

Peter is also a member of the Australian Institute of Training & Development.

• Joanne Venables (Director & Administration Manager)

Joanne works to ensure our clients receive quality service and all components of the business consistently meet the highest standards.

Prior to joining Peter to help develop their businesses, Joanne had a successful career in International Airfreight Import & Export.

Joanne holds a Certificate in Advanced Supervision and various certifications in office management & administration applications.

• Steve Parkhill   (Business Consultant)

Steve is a senior business manager having owned and operated supermarket businesses since 1974. Steve’s experience has included operations with Tuckerbag Supermarkets, Goodings Supermarkets and Foodworks Supermarkets while managing turnover of $50m and over 340 staff.  In 2000 Steve commenced ‘Parkhill Cellars’ Fine Wine Stores, which now operate two locations in Melbourne.

Steve has also held a number of senior management roles within the Supermarket industry including; General Manager Payless Supermarkets; Director & Chairman of Tuckerbag Supermarkets; Director Master Grocer’s Association of Victoria & Director Foodworks Supermarkets.

Steve has certification in a number of retail qualifications including Retail Strategy (University of Southern California), Professional Store Supervision (National Association Wholesale Grocers of America), Store Management, Advanced Leadership, and both Advanced Coaching & Strategic Knowledge and Information Management from Monash Mt Eliza Business College.

• Steve Mandile (Retail Training Operations Manager)

Steve has had extensive managerial experience in the retail industry including the Group Manager of 16 Woolworth/Safeway produce departments, responsible for achieving budgeted sales, gross profit, standards, staff development and ongoing supervision.

Steve has also had the valuable experience of having been a successful store manger of a large independent Supermarket with the Foodworks group.

Having also owned and operated with his wife several successful Gourmet Coffee Lounges. Steve has illustrated throughout his career his passion for practical hands on learning, complemented by innovative thinking and the motivation to exceed your customers' expectations.

Steve has a Certificate IV in Workplace Training and Assessment and qualifications in Workplace First Aid, Food Hygiene, Fire Safety, Interviewing Selection and Counselling Performance Appraisal.

• Anna Meleca (Marketing & Development Manager)

Anna's role is twofold. Firstly, Anna is responsible for ensuring accreditation administrative & information systems are maintained. This is vital to the health of the business; it ensures clients receive responsive & effective service.

Anna has experience in a variety of administrative systems. She has a sound knowledge of Microsoft products and training databases and uses these skills to assist both clients and the business. In addition to this role, Anna also uses her information technology skills to help build the knowledge of others. Anna has up-to-date knowledge of online training technology and has developed a variety of IT training programs through this mode of delivery.

Anna has a Certificate IV in Assessment & Workplace training, plus a Certificate III in Business and also a Certificate III in Information Technology (Networking).

• Teresa Granato (Business & Retail Training Consultant)

Teresa's experience has been gained as a Store Manager, Area Manager, State Manager & National Training Manager. As a qualified trainer, Teresa works with many different retail environments and products, including art and craft, automobile, clothing and accessories (including designer labels), homewares and pet stores.

Teresa currently delivers training workshops on store presentation, merchandising, leadership and customer service. Teresa also delivers accredited training in Retail Operations.

Teresa's ability to relate to different levels of experience from the casual staff member to senior management ensures that she is in constant demand as a trainer/coach and mentor to retail businesses.

• Anna Lee (Retail Merchandising and Sales Consultant)

Anna brings to our company an enthusiastic and passionate approach to Retail Visual Merchandising and Retail Selling. Anna supports her enthusiasm and passion with the experience of having managed several large Retail Chains Stores including stores within the Red Earth-Esprit group and Adairs Homemaker Centre. Anna's experience also includes the training of staff in the value and principles of Visual Merchandising, presentation of window displays and floor plans.

Anna is also an experienced Interior Decorator for Commercial and Domestic applications and brings a fresh creative approach to Visual Merchandising, challenging training participants to “think outside of the square”, complemented with traditional well proven display principles.

• Julia O'Connor (Administrative Assistant)

Julia's role is to ensure the business' administrative systems are maintained effectively and efficiently. This role is of vital importance to the business as it ensures clients receive responsive and quality service.

Julia has experience in a variety of administrative systems. Julia also has strong communication skills which she regularly uses as first point of contact for the business. You may speak to Julia as she contacts your business to identify needs, answer questions or gauge feedback.

Julia is currently completing a Certificate II in Information Technology.

Specialist Consultants

Additional consultants are drawn from the corporate & small business sectors and are engaged for their expertise and capability to deliver dynamic results.

It is important to note that each consultant is chosen to work on behalf of our organisation because they fulfil the highest standard of ethics and display a genuine commitment to their profession.


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