Business Administration

The Business Services industry provides the core business skills and knowledge required for high performing workplaces, competitive advantage and business success.
The industry comprises a large array of small, medium and large enterprises including multinationals and franchises.

An estimated 87 per cent of Business Services enterprises are small-medium enterprises.

The Business Services industry includes:

Customer contact;
Business administration;
Business information;
Business management;
Human resource management;
International services.
The Business Services Training Package (BSB07) details qualifications and competency standards that are recognised nationally by industry and training regulators.

There are 64 qualifications in this Training Package, ranging from Certificate I in Business to Vocational Graduate Diploma in a range of specialisations, including:

Administration;
Advertising;
Compliance;
Customer contact;
Educational support services;
Franchising;
Frontline management;
Governance (indigenous organisations);
Human resources;
International trade/business;
Legal services;
Management;
Marketing;
Medical administration;
Micro business operations;
OHS;
Organisational learning and capability development;
Project management;
Purchasing;
Quality audit;
Recordkeeping;
Sales;
Small business management;
Strategic management.

Integrity Business College presently offers 3 of these qualifications being:

Certificate III in Business

BSB30107 Certificate III in Business

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

BSB30107 Certificate III in Business - Web Flyer (428 KB)

Certificate III in Business Administration

BSB30407 Certificate III in Business Administration - Classroom Web Flyer (364 KB)

BSB30407 Certificate III in Business Administration - On The Job Web Flyer (366 KB)

Certificate IV in Business Administration

BSB40507 Certificate IV in Business Administration

This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

BSB40507 Certificate IV in Business Administration - Web Flyer (351 KB)