This qualification provides skills and knowledge required by those who hold or wish to hold higher management positions. It applies to those who are providing support to senior management in a larger retail or wholesale outlet or being responsible for the management of a retail store or wholesale outlet.
This qualification is not suitable for an Australian Apprenticeship pathway.
Job roles
Individuals with this qualification are able to perform roles, such as:
a key management role management in a large retail or wholesale business
managing a small to medium retail group store or franchise outlet
managing an independent retail store
managing a wholesale outlet
Possible job titles include:
store manager
merchandise manager
buyer
sales manager
Entry requirements
There are two alternative pathways for entry into the Diploma of Retail Management. The candidate must either:
1. Be recognised as competent, through a recognised training program or recognition process, against the following units of competency:
SIRXCOM001A
Communicate in the workplace
SIRXIND001A
Work effectively in a retail environment
Plus one of the following:
SIRXCCS003A
Coordinate interaction with customers; or
SIRXSLS004A
Build relationships with customers
OR
2. Have sufficient relevant wholesale or retail employment experience. A current or previous job role that involves or has involved the application of the above competencies, would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency. Examples of evidence to support a determination could include:
job descriptions and references from current or past employers
an entry interview to determine what competencies have been applied in the wholesale or retail environment in a paid or voluntary capacity.
Qualification rules
To achieve a Diploma of Retail Management, 9 units must be completed:
all 2 core units
7 elective units:
A minimum of 4 elective units must be selected from the Elective Units listed below.
A maximum of 3 elective units may be selected from another endorsed Training Package. These must be units which first appear within a Diploma qualification in the parent Training Package.
Elective units must be additional to those already counted towards a lower level qualification within this Training Package.
In all cases selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
- 9 Units
- 2 Core units
Core (refer to the unit list at the end of this section)
- and 7 Elective units
- between 4 and 7 Elective units must be selected from the Elective Units
Elective: Cleaning and Maintenance (refer to the unit list at the end of this section)
Elective: Client and Customer Service (refer to the unit list at the end of this section)
Elective: Communication and Teamwork (refer to the unit list at the end of this section)
Elective: Computer Operations and ICT Management (refer to the unit list at the end of this section)
Elective: E-business (refer to the unit list at the end of this section)
Elective: Finance (refer to the unit list at the end of this section)
Elective: Franchising (refer to the unit list at the end of this section)
Elective: Governance and Legal Compliance (refer to the unit list at the end of this section)
Elective: Human Resources Management (refer to the unit list at the end of this section)
Elective: Inventory (refer to the unit list at the end of this section)
Elective: Management and Leadership (refer to the unit list at the end of this section)
Elective: Marketing and Public Relations (refer to the unit list at the end of this section)
Elective: Merchandising (refer to the unit list at the end of this section)
Elective: Occupational Health and Safety (refer to the unit list at the end of this section)
Elective: Product Management (refer to the unit list at the end of this section)
Elective: Quality and Innovation (refer to the unit list at the end of this section)
Elective: Risk Management and Security (refer to the unit list at the end of this section)
Elective: Sales (refer to the unit list at the end of this section)
Elective: Working in Industry (refer to the unit list at the end of this section)
- and between 0 and 3 Elective units may be selected from another endorsed Training Package. These must be units which first appear within a Diploma qualification in the parent Training Package Diploma
Note: Elective units must be additional to those already counted towards a lower level qualification within this Training Package.
- Note: In all cases selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
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