Making the Most of a Retail Christmas

This program provides an overview of the critical retail fundamentals that need to be right for you to make the most of this once a year event.

Ideal for new & experienced retail staff and business owners alike this program will energise participants.

Topics include:

• using sales techniques to boost average sales
• making the store "yell" and sell your product through effective visual merchandising and window displays
• delivering superb customer service that stands out from your competition
• maximising your stock to keep the registers ticking
• processes and systems to make your store run smoothly
• how to create fun and focus for your customers in the busiest time of the year