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FAQ's

The following are some questions commonly asked by our course participants.

How do I contact my trainer?
Your trainer is able to be contacted through a variety of means. They will provide you with telephone, email, and facsimile contact points, as well as you are able to contact the office if your trainer is unreachable for any reason and relevant messages will be passed on from the office.

How will I be assessed?
Assessment in competency based training is ongoing and varied. The main item for assessment is the written paper provided to you in a word format for completion. Your trainer will also assess your ability at every meeting to meet the required levels of the program.

What does an accredited training program mean?
This is a title given to a range of study programs established by industry and endorsed through industry and government channels Australia wide. These programs provide a benchmark for levels of attainment in set training courses providing employers with an understanding of the level a participant has achieved in completing a program under this system. The accreditation means that regardless of which state or territory you work in across Australia, you will receive recognition of equal status to anyone else holding the same qualification. It demonstrates that you have been trained and assessed to meet a level of standard that has a national recognition of excellence in your chosen field across Australia.

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