RETAIL TRAINING

Retail training is a great opportunity to learn more about the number one industry in Australia . Completing one of the certificates below you will have an increase in confidence, customer service & an understanding of the policies & procedures relating to the retail industry. Retail could me your career path!

Some of the certificates include:

• Certificate II in Retail Operations is a general introduction to the working environment and covers general skills as well as company processes and procedures. It also provides essential training in areas of Occupational Health and Safety, Equal Opportunity Laws and Communication skills.

• Certificate III in Retail Operations/Supervision is at a more advanced level and includes competencies needed by those who are in a more responsible or supervisory role.

• Certificate IV in Retail Management is for existing supervisors who are aspiring for store management. Topics covered in this program include team management, human resources, financial activity & staff training.